Frequently Asked Questions

About the Technology

Is a system from Lighting Logic the same as the smart home products I can buy from JB Hi-Fi or Bunnings?

While retail smart home products are excellent for single-room or DIY solutions, our systems are professionally engineered for whole-home integration and rock-solid reliability. We use robust, centralised hardware from industry leaders like Dynalite and Zencontrol to ensure every part of your system—lighting, blinds, power, and more—works together seamlessly, every time. It’s the difference between a standalone gadget and a truly intelligent home environment.

What are the benefits of a DALI-based lighting system?

DALI (Digital Addressable Lighting Interface) is the global standard for professional lighting control. For you, this means incredible flexibility and precision. Instead of simple on/off control of a whole room, DALI allows us to control each individual light fitting. We can create nuanced lighting scenes, dim lights with perfect smoothness, monitor energy usage, and even get feedback if a lamp fails. It's the technology that allows us to move from basic lighting to a truly sophisticated and responsive lighting design.

System Capabilities

What can I control besides the lights?

While lighting is our cornerstone, our systems are designed to be the central brain of your home. We can seamlessly integrate:

  • Motorised Blinds and Curtains

  • Ceiling Fans and Bathroom Heat Lamps

  • Specific Power Points (for coffee machines, towel rails, etc.)

  • Driveway Gates and Garage Doors

  • Pool and Spa Pumps or Lighting

  • Underfloor Heating

Essentially, if a device in your home can be switched on or off, we can integrate it into your automation system. The goal is to create one simple, intuitive interface to manage your entire property.

Our Process

Do you collaborate with builders, architects, and interior designers?

Absolutely. We consider ourselves a key part of the project team. We work closely with builders, architects, and designers from the earliest planning stages to ensure the automation system is perfectly integrated into the home's design and construction. Our goal is to be a trusted technical partner, making the process smooth and delivering a superior result for the client.

How much does a home automation system cost?

Because every home and every client's vision is unique, so is every system we design. The cost is best viewed as an investment in your property and lifestyle, similar to a high-end kitchen or custom cabinetry. The final investment depends on the size of your home and the scope of automation you desire. Following our initial complimentary chat, we develop a detailed project proposal with a clear budget estimate tailored to your specific requirements.

Additional Questions

Can you automate my existing home, or is it only for new builds?

While we specialise in designing systems for new home builds—as this allows for the most seamless integration of cabling and hardware during construction—we are always open to discussing projects in existing homes, particularly during major renovations. For these "retrofit" projects, the physical installation of cabling is typically carried out by your chosen electrical contractor, while we handle the complete system design, commissioning, and final programming to bring your vision to life.

Can I control the system when I'm away from home?

Absolutely. Remote access is a key feature of a modern smart home. We design our systems with the assumption that you will want secure access to your property from anywhere in the world via a dedicated application on your smartphone or tablet. This allows you to check in on your home, adjust lighting or blinds, open a gate for a delivery, or even activate a 'Welcome Home' scene as you're on your way back.

What kind of support do you offer after the project is complete?

Our relationship doesn't end upon handover. To ensure everything is just right, all of our projects include a complimentary follow-up session for minor program alterations after you've had a chance to live in the space. Beyond this, we offer a range of ongoing support services, from free advice to paid system health checks, maintenance, and more significant programming changes as your lifestyle evolves.

How energy-efficient are these systems?

Our systems are inherently more efficient than traditional wiring and can be programmed to significantly reduce energy consumption. Features like motion sensors, precision dimming, and intelligent scheduling all contribute to smart energy management. While the system is capable of maximum efficiency, we design it to find the perfect balance between these savings and the comfort, style, and convenience that our clients prioritise. The result is a home that is both beautiful and intelligently efficient.

Can I make changes to my lighting scenes myself?

Yes, for clients who enjoy having direct control, we can provide a level of user access to make minor adjustments. Depending on the system's configuration, this could allow you to easily tweak the dimming levels within a scene or adjust schedules from a user-friendly app. For more fundamental changes to the system's core logic, we recommend engaging our services to ensure the integrity and reliability of your automation system are always maintained.